A Segway is reading your balance about 100 times every second and is working hard to keep you safe all the time. Our guides will give you all the information you need to know how to safely operate a Segway. As long as you adhere to the directions of your guide you will be kept safe at all times.

Not even rain will stop us from giving you an incredible Segway experience. Segways will still operate in rainy conditions. Only if it's icy, severe weather or thunder storms will we reschedule a tour. As we'll have the contact information of all the riders scheduled on a tour, we will do our best to let you know as far in advance as possible if your tour will be affected by the weather.

We can cater for very large groups. As we're in multiple locations if needed we can bring in Segways from our other locations if the size of the group requires it. However, in order that you can enjoy the full experience we tend to keep it to about 8 riders per tour guide so that safety and participation can be given consideration. A large group of 32 riders will be able to depart at the same time in 4 groups of 8, each with their own guide.

Please make sure you have some food in your stomach before the tour and are hydrated. We give our tours in the Texas sun which can sometimes be a bit warmer than you may be used to. We can�t emphasize enough to bring a bottle of water (we also have some for sale in the store) to take with you on the tour. Also wear sunscreen, and close-toed, flat comfortable shoes.

Please arrive just 5 - 10 minutes before tour time. We will start everything right at your designated tour time. If you are more than 15 minutes late, be advised that the tour may have to leave without you and you are still responsible for paying for your reserved spots.

Yes, the tour time includes approximately 30 minutes for training time and paperwork. Our staff always attempts to get this part done as quickly and efficiently as possible.

Gratuities are not required, but are greatly appreciated. Our tour guides work very hard to give you a great experience, and would be thrilled if you showed your appreciation after an enjoyable tour. We recommend a standard of $10 per person, but feel free to tip more if your guide did a superb job!

Groups of 9 or more automatically add a gratuity of 10%, but feel free to add more!

All of our tours travel through historic downtown Austin locations, including the Texas Capitol. Our seasonal bat tour also stops at Congress Avenue Bridge to watch millions of bats take off over the city. We are able to cover more ground and stop at more sights on our longer tours.

We ask the all riders be at least 10 years of age and be over 60 pounds but below 360 pounds.

Yes. We provide dual certified (skateboarding and cycling) helmets in all sizes for our guests as part of the tour price, however, you are more than welcome to bring your own.

Yes. We book our tours in advance and therefore cannot guarantee spots for walk-ins. Please call ahead or book online as soon as possible to reserve your spots on a tour. For �specialty� tours such as the Cultural Campus, Choose Cruise, and Night Life tour, please call for details and reservations as those are not standard tours with standing daily tour times.

Absolutely! We're fully equipped to sell brand new Segways with full warrantees. And if you really want, we can ever sell you the very Segway you took on your tour and have it properly registered to you with Segway Inc.